.shcrm-chatbot{--shc-blue:#0171bb;--shc-dark:#071b2d;--shc-line:#d9e3ea;--shc-muted:#607080;position:fixed;right:22px;bottom:22px;z-index:999997;font-family:Montserrat,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif}.shcrm-chatbot[hidden]{display:none!important}.shcrm-chatbot.is-visible .shcrm-chatbot-launcher{animation:shcrmChatLauncherIn .28s ease both}.shcrm-chatbot-launcher{position:relative;display:flex;align-items:center;gap:10px;min-height:54px;padding:11px 17px;border:0;border-radius:999px;background:linear-gradient(135deg,#0171bb,#004d86);box-shadow:0 18px 45px rgba(0,64,109,.28);color:#fff;font:800 13px/1.2 inherit;cursor:pointer;transition:transform .18s ease,box-shadow .18s ease}.shcrm-chatbot-launcher:hover{transform:translateY(-2px);box-shadow:0 22px 50px rgba(0,64,109,.34)}.shcrm-chatbot-launcher:focus-visible,.shcrm-chatbot button:focus-visible,.shcrm-chatbot a:focus-visible,.shcrm-chatbot input:focus-visible{outline:3px solid #fbbf24;outline-offset:3px}.shcrm-chatbot-launcher svg{width:25px;height:25px;fill:currentColor}.shcrm-chatbot-launcher-pulse{position:absolute;right:2px;top:1px;width:13px;height:13px;border:3px solid #fff;border-radius:50%;background:#22c55e}.shcrm-chatbot-dialog{position:absolute;right:0;bottom:68px;display:grid;grid-template-rows:auto minmax(180px,1fr) auto auto;width:min(390px,calc(100vw - 28px));height:min(660px,calc(100vh - 110px));overflow:hidden;border:1px solid rgba(148,163,184,.4);border-radius:22px;background:#fff;box-shadow:0 30px 85px rgba(2,24,43,.28);transform-origin:bottom right;animation:shcrmChatOpen .2s ease}.shcrm-chatbot-dialog[hidden]{display:none!important}.shcrm-chatbot-header{display:grid;grid-template-columns:46px minmax(0,1fr) 40px;gap:11px;align-items:center;padding:15px 15px 14px;background:linear-gradient(135deg,#061827,#0171bb);color:#fff}.shcrm-chatbot-avatar{display:grid;place-items:center;width:44px;height:44px;overflow:hidden;border:1px solid rgba(255,255,255,.35);border-radius:14px;background:#fff;color:var(--shc-blue);font-weight:900}.shcrm-chatbot-avatar img{display:block;width:100%;height:100%;object-fit:contain;padding:4px;box-sizing:border-box}.shcrm-chatbot-header strong,.shcrm-chatbot-header span{display:block}.shcrm-chatbot-header strong{font-size:14px}.shcrm-chatbot-header span{margin-top:4px;color:rgba(255,255,255,.78);font-size:10px}.shcrm-chatbot-header span i{display:inline-block;width:7px;height:7px;margin-right:4px;border-radius:50%;background:#4ade80}.shcrm-chatbot-close{display:grid;place-items:center;width:38px;height:38px;border:0;border-radius:12px;background:rgba(255,255,255,.12);color:#fff;font:300 28px/1 sans-serif;cursor:pointer}.shcrm-chatbot-messages{overflow-y:auto;padding:18px;background:linear-gradient(#f8fbfd,#f4f8fb);scrollbar-width:thin}.shcrm-chatbot-message{display:flex;margin:0 0 11px}.shcrm-chatbot-message>div{max-width:84%;padding:11px 13px;border:1px solid var(--shc-line);border-radius:15px 15px 15px 5px;background:#fff;box-shadow:0 5px 15px rgba(15,23,42,.05);color:#1f2f3b;font-size:12px;line-height:1.55;white-space:pre-wrap}.shcrm-chatbot-message.is-user{justify-content:flex-end}.shcrm-chatbot-message.is-user>div{border-color:#0171bb;border-radius:15px 15px 5px 15px;background:#0171bb;color:#fff}.shcrm-chatbot-message.is-typing i{display:inline-block;width:6px;height:6px;margin:0 2px;border-radius:50%;background:#8ba0af;animation:shcrmChatTyping .8s infinite alternate}.shcrm-chatbot-message.is-typing i:nth-child(2){animation-delay:.15s}.shcrm-chatbot-message.is-typing i:nth-child(3){animation-delay:.3s}.shcrm-chatbot-composer{padding:12px 14px;border-top:1px solid var(--shc-line);background:#fff}.shcrm-chatbot-choices{display:flex;gap:7px;flex-wrap:wrap}.shcrm-chatbot-choices button,.shcrm-chatbot-choices a{display:inline-flex;align-items:center;justify-content:center;min-height:40px;padding:9px 12px;border:1px solid #9dcbe7;border-radius:11px;background:#eef8fd;color:#005e9d;font:800 10px/1.25 inherit;text-align:center;text-decoration:none;cursor:pointer}.shcrm-chatbot-choices button:hover,.shcrm-chatbot-choices a:hover{border-color:var(--shc-blue);background:#dff2fb}.shcrm-chatbot-input-row{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:7px}.shcrm-chatbot-input-row input{min-width:0;min-height:43px;padding:9px 11px;border:1px solid #b9c8d2;border-radius:11px;background:#fff;color:#162632;font:500 12px inherit}.shcrm-chatbot-input-row button{min-height:43px;padding:9px 13px;border:0;border-radius:11px;background:var(--shc-blue);color:#fff;font:800 10px inherit;cursor:pointer}.shcrm-chatbot-input-row button.is-secondary{grid-column:1/-1;border:1px solid var(--shc-line);background:#fff;color:#526575}.shcrm-chatbot-consent{display:grid;gap:10px}.shcrm-chatbot-consent label{display:flex;gap:9px;align-items:flex-start;color:#344755;font-size:10px;line-height:1.45}.shcrm-chatbot-consent input{margin-top:2px}.shcrm-chatbot-consent a{color:var(--shc-blue);font-size:10px;font-weight:700}.shcrm-chatbot-consent button{min-height:42px;border:0;border-radius:11px;background:var(--shc-blue);color:#fff;font:800 11px inherit;cursor:pointer}.shcrm-chatbot-consent button:disabled{cursor:not-allowed;opacity:.45}.shcrm-chatbot-results{display:grid;gap:10px;margin:3px 0 14px}.shcrm-chatbot-result{display:grid;grid-template-columns:96px minmax(0,1fr);overflow:hidden;border:1px solid var(--shc-line);border-radius:15px;background:#fff;box-shadow:0 7px 20px rgba(15,23,42,.06)}.shcrm-chatbot-result.has-no-image{grid-template-columns:1fr}.shcrm-chatbot-result>img{width:96px;height:100%;min-height:145px;object-fit:cover;background:#e6edf2}.shcrm-chatbot-result>div{display:flex;flex-direction:column;padding:11px}.shcrm-chatbot-result span{align-self:flex-start;padding:4px 6px;border-radius:6px;background:#eaf5fb;color:var(--shc-blue);font-size:8px;font-weight:900;text-transform:uppercase}.shcrm-chatbot-result strong{margin:7px 0 4px;color:var(--shc-dark);font-size:12px;line-height:1.35}.shcrm-chatbot-result small{color:var(--shc-muted);font-size:9px;line-height:1.4}.shcrm-chatbot-result b{margin-top:8px;color:var(--shc-blue);font-size:13px}.shcrm-chatbot-result p{margin:5px 0;color:var(--shc-muted);font-size:9px}.shcrm-chatbot-result a{margin-top:auto;padding-top:7px;color:var(--shc-blue);font-size:9px;font-weight:900;text-decoration:none}.shcrm-chatbot-dialog>footer{display:flex;justify-content:space-between;gap:10px;padding:8px 14px;border-top:1px solid #edf1f4;background:#fff;color:#71808c;font-size:8px}.shcrm-chatbot-dialog>footer span{font-weight:800}.shcrm-chatbot-open{overflow:hidden}@keyframes shcrmChatLauncherIn{from{opacity:0;transform:translateY(12px) scale(.94)}to{opacity:1;transform:none}}@keyframes shcrmChatOpen{from{opacity:0;transform:translateY(12px) scale(.97)}to{opacity:1;transform:none}}@keyframes shcrmChatTyping{to{transform:translateY(-3px);opacity:.45}}@media(max-width:600px){.shcrm-chatbot{right:12px;bottom:12px}.shcrm-chatbot-launcher{width:54px;height:54px;padding:0;justify-content:center}.shcrm-chatbot-launcher>span:last-child{display:none}.shcrm-chatbot-dialog{position:fixed;inset:10px;width:auto;height:auto;max-height:none;border-radius:20px;transform-origin:bottom center}.shcrm-chatbot-result{grid-template-columns:84px minmax(0,1fr)}.shcrm-chatbot-result.has-no-image{grid-template-columns:1fr}.shcrm-chatbot-result>img{width:84px}}@media(prefers-reduced-motion:reduce){.shcrm-chatbot-dialog,.shcrm-chatbot-launcher,.shcrm-chatbot-message.is-typing i{animation:none!important;transition:none!important}}

.shcrm-chatbot-natural-form{display:grid;gap:9px}.shcrm-chatbot-natural-form textarea{width:100%;min-height:86px;resize:vertical;box-sizing:border-box;padding:11px 12px;border:1px solid #b9c8d2;border-radius:13px;background:#fff;color:#162632;font:500 12px/1.5 inherit}.shcrm-chatbot-natural-form textarea:focus-visible{outline:3px solid #fbbf24;outline-offset:2px}.shcrm-chatbot-natural-form>div{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:7px}.shcrm-chatbot-natural-form button{min-height:43px;padding:9px 11px;border:0;border-radius:11px;background:var(--shc-blue);color:#fff;font:800 10px/1.25 inherit;cursor:pointer}.shcrm-chatbot-natural-form button.is-secondary{border:1px solid var(--shc-line);background:#fff;color:#526575}.shcrm-chatbot-message.is-typing>div{display:flex;align-items:center;min-width:54px;min-height:20px;padding-top:12px;padding-bottom:12px}
@media(max-width:420px){.shcrm-chatbot-natural-form>div{grid-template-columns:1fr}}

.shcrm-chatbot-result-actions{display:grid;grid-template-columns:1fr 1fr;gap:6px;margin-top:9px}.shcrm-chatbot-result-actions a,.shcrm-chatbot-result-actions button{display:grid;place-items:center;min-height:36px;padding:7px 9px;border:1px solid #0b77ad;border-radius:9px;background:#fff;color:#086896;font:800 9px/1.2 inherit;text-decoration:none;cursor:pointer}.shcrm-chatbot-result-actions button{background:#0875aa;color:#fff}.shcrm-chatbot-result-actions a:focus-visible,.shcrm-chatbot-result-actions button:focus-visible{outline:3px solid #fbbf24;outline-offset:2px}